Usually ships within 1 business days of receipt of order and 5-7 business days for delivery.

Orders from Italy can arrive the next day.

We offer free shipping for all orders on our website.

In Europe we deliver within the Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia,Latvia, Spain, Sweden, U.K. Please note we do not ship to PO Boxes.

Yes, you can get a refund within 14 business days of purchasing the item. Please note that you must comply with our return policies to issue a refund. You can also contact us at official@pvybike.com for your general queries.

We offer a 100% money-back guarantee if you return the defective item within 14 business days. Please note that any object must meet our conditions to meet the return criteria. Please visit our return policy page for a better understanding.

Within the fourteen (14) business days after the day we receive the returned product(s) from you, or you provide evidence of having returned the product(s), whichever is the earliest, we will make the reimbursement using the same means of payment as you used for the initial purchase, unless you have expressly agreed otherwise you will not incur any fees as a result of such reimbursement. We will reimburse to you all payments which we have received from you in relation to the initial purchase, and if applicable, with the diminished value and/or delivery cost subtracted from the amount.